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[사례집] 2019년도 지방자치단체 혁신평가 우수사례집

2019- 12
행정안전부
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<제 목>

2019년도 지방자치단체 혁신평가 우수사례집



<차 례>

Ⅰ. 자율추진 혁신사례(1‧2) 

1. (전남 구례) 침묵의 살인자 C형 간염 퇴치 선도사례 ·······························································3

2. (광주) 광주형 일자리 ; 대한민국 노・사상생 대통합 모델 ·······················································6

3. (전남 강진) 지역주도형 일자리 창출로 지역경제 활성화 ·······················································12

4. (전남 장성) ‘꽃길만 걷자’ 주민참여형 꽃밭 조성 ···································································14

5. (서울 금천) 금천구 공공서비스, 디지털 기술로 혁신하다 ······················································17

6. (인천 부평) 공공갈등 예방을 위한 공공갈등 사전진단 ··························································24

7. (강원 동해) 안전과 생명에 인공지능을 더하다! ······································································29

8. (서울 동작) 상도 유치원 붕괴 이후... 동작구는 이렇게 했습니다. ·······································33

9. (인천 미추홀) 주민과 함께 만드는 오래된 미래 『스마트 미추홀구』·····································43

10. (충북 증평) 구석구석 파수꾼 증평군 택시경찰대 ···································································48

11. (충남 서천) 지역주민 소통․문화공간 ‘장항 도시탐험역’ ·························································51

12. (경기 군포) IoT 기술을 활용한 스마트 교통신호시스템 ························································55

13. (충북 청주) 지능형 도농복합도시 악취관리시스템 구축 ·························································61

14. (세종) 자치분권특별회계 ···········································································································65

15. (경기 안양) 안양시 규제혁신 솔루션 “Play Sandbox” ·························································71


1. (광주) 영구임대주택(우산 빛여울채)공동체 복원 프로젝트 ·····················································79

2. (경기) 청정계곡 도민 환원 추진 ······························································································87

3. (경기 파주) 파주천원택시+도시형 마을버스+교통약자 맞춤형 셔틀버스 ·······························89

4. (전남 순천) 민간인 면장의 행정혁신 ·····················································································100

5. (대구 달성) 지역 인재의 더 큰 꿈을 위한 진로・진학 지원 ················································104

6. (울산 울주) 스마트 방사능방재 안전 프로젝트 ·····································································110

7. (전북 완주) 완주군 청년들의 ‘참여’가 ‘혁신’을 만든다! ······················································114

8. (전북 임실) 민관군 상생협력을 통한 지역경제혁신 ······························································119

9. (전북 순창) 군민 문화인식수준 향상을 위한 문화예술 활동 지원 ······································123

10. (전남 강진) 관광산업 활성화로 농촌 지역경제 활성화 ························································127

11. (전남 해남) 미래세대 투자를 통한 저출산 극복 ··································································129

12. (전남 무안) ICT 기반의 하수오염부하에 따른 송풍기 자동연동운전 구축 ·························132

13. (전남 완도) 바다가 주는 힐링... 해양치유 프로그램 운영 ················································135

14. (경북 칠곡) 재능나눔 공동체 ‘어름사니’ 운영 ······································································147

15. (경남 거창) 암환자를 위한 건강주치의제 사업 ····································································150



Ⅱ. 사회적 가치를 강화하는 정책조정 노력(1‧2)

1. (인천) 전국최초 도입한 ‘닥터-카’ 중증외상환자 생명 살렸다 ···········································155

2. (충남) 도민이 체감하는 미세먼지 저감대책 추진 ·································································159

3. (울산) 빅데이터에 기반한 현장 중심의 소방행정 서비스 ·····················································168

4. (충북) 모두가 행복한 효자 사업, 생산적 일손봉사 ······························································171

5. (대구) 도움의 대상에서 도움의 주체로 ! 지역사회 동반자로 거듭나는 다문화가족 ! ·······175

6. (경남 통영) 섬마을로 찾아가는 맞춤형 치매예방・관리사업 ·················································180

7. (강원 인제) 대상포진 무료 예방접종 ·····················································································185

8. (전북 완주) 완주군 살맛나는 아파트 르네상스 사업 ····························································188

9. (경기) 경기도의료원 수술실 CCTV 설치 운영 ·····································································196

10. (강원 화천) 화천군보건의료원 셔틀버스 운영 ······································································199

11. (서울 동작) 동작구 베이비 캐슬 ···························································································201

12. (경기 고양) 따뜻한 동행, 고양시 꿈의 버스 운영 ·······························································210

13. (경기 의정부) 사각지대의 치매독거노인을 지키는 ‘기억의 파수꾼’ ····································214

14. (경기 포천) 상가지역 생활폐기물 배출표기제 구축사업 ······················································217

15. (충북 충주) 노인・장애인 안전망 구축 ··················································································221


1. (인천) 시민과 소통하는 시장, 시정에 참여하는 시민 ···························································227

2. (충북) 충북행복결혼공제사업 ··································································································237

3. (전북) 수요자중심 특별교통수단 광역이동지원센터 구축 ···················································243

4. (울산) 울산시민 복지기준선 마련 ··························································································247

5. (부산) 부산청춘드림카 ············································································································250

6. (충남) 안전취약계층 맞춤형 교육을 통해 안전복지 실현 ·····················································256

7. (서울 성동) 둥지 내몰리는 자영업자들의 꿈을 지켜주는 「성동안심상가」··························265

8. (서울) 초등돌봄 제공 및 온마을 아이돌봄체계 구축 ··························································274

9. (경남) 복지・일자리・보건 원스톱 전달체계 구축 ···································································277

10. (경기) 사회적 경제기업 책임조달 혁신 추진 ········································································281

11. (대전 서구) 아동친화도시 + 온종일 돌봄 생태계 ································································290

12. (경기 시흥) 시흥시소상공인지원센터 운영 및 시흥형 강소기업 육성 사업 ························298

13. (전남) 「우리동네 복지기동대」·······························································································307

14. (강원 춘천) 시민주도 행정 시스템 구축 ···············································································314

15. (광주) 市 공공기관 투명・공정한 채용으로 시민신뢰 회복 ··················································321



Ⅲ. 공공서비스 사각지대 해소 및 선제적 서비스 추진 성과

1. (인천) 전국최초 IoT 기술을 활용한 독거어르신 안심안부 서비스 ······································329

2. (경기 고양) 노인일자리 공공서비스 사각지대 해소를 위한 질적・양적 확대 ······················336

3. (서울) 돌봄특별시, 「돌봄SOS센터」설치 ···············································································346

4. (경기 안성) 복지현황 빅데이터 분석결과 활용 ·····································································349

5. (대구) 인공지능(AI) 채팅로봇 “뚜봇”의 사각지대 해소 ························································351

6. (부산 동구) 나눔과 소통의 공간 “씽씽행복주방사업” ··························································355

7. (부산) 공공서비스 사각지대 해소 추진 성과 ········································································358

8. (경북) 경로당 행복도우미 지원사업 ·······················································································365

9. (강원 태백) 대형이불빨래 원스톱 세탁지원서비스 ································································368

10. (충남) 농어촌 분만의료 취약지역 임산부119구급서비스 제공 ············································371

11. (경기 시흥) 사회적약자를 위한 주거복지 로드맵 구축 ························································375

12. (강원) ICT기반 활용 취약계층 원격진료 서비스 확대 운영 ················································379

13. (경기 안양) 복지사각지대 카카오 발굴단 ·············································································383

14. (경기 하남) 고독사 위험 독거가구 해소 ···············································································386

15. (전남) 전남 공공산후조리원 설치・운영 ·················································································390


Ⅳ. 주요정책과정의 주민 참여 확대 및 주민자치 활성화 성과

1. (충남 서산) ‘시민의 목소리 반영’을 위한 주민참여예산제 운영 ·········································397

2. (대구 달서) 한아로 프로젝트 ·································································································405

3. (광주 북구) 오치1동 마을복지계획 수립 ···············································································410

4. (경북 고령) 학생이 사라진 폐교, 희망을 키우는 “징검다리 체험장” ··································418

5. (대구 북구) 건강한 지역사회, 이제는 주민의 힘으로! ·························································420

6. (대전 유성) 유성청년이 만드는 ‘안녕마을 이야기’ ·······························································428

7. (울산 중구) 한 아이를 위해 온 마을이 나서는 울산중구마을교육공동체 ····························436

8. (서울 성동) 주민이 만드는 스마트포용도시, 성동 ································································439

9. (경기 시흥시) 시흥형 마을관리기업 육성 ··············································································456

10. (서울 은평) 숙의와 공론, 협치형 주민참여예산 ···································································459

11. (광주 서구) “주(住)민에서 주(主)인으로” 사람 중심 시민자치 ············································469

12. (대전 서구) 서구 주민참여 대대적 확대 「1004 주민정책참여단」 출범 ·····························474

13. (제주) ‘도민 소통과 공감의 주민참여예산제도 운영’ ···························································476

14. (서울 동작) 주민이 주도하는 주민참여예산제도 운영 ··························································479

15. (광주) 시민 직접 민주주의 플랫폼 ; 바로소통! 광주!! ························································485